Request a Refund / Cancellation

At Secure Clicks AI, we strive to provide a seamless experience for our customers. If you wish to request a refund or cancel your subscription, please follow the steps below.

Refund Policy

Our refund policy ensures fairness and transparency. Please review our Refund Policy to determine if your purchase is eligible for a refund. Refund requests must be made within the specified timeframe and under the conditions outlined in our policy.

Subscription Cancellation Process

If you wish to cancel your subscription, please follow these steps:

1: Log In to Your Account

  • Visit our website and log in to your account using your registered email and password.

2: Navigate to Account Settings

  • Once logged in, go to the Account Settings, then to the Billing Section where your subscription details are managed.

3: Locate the Cancellation Option

  • In the Billing or Subscription section, look for an option labeled "Terminate" (should be a red button)

4: Follow the Cancellation Process

  • Click on the Cancel Subscription button and follow the on-screen prompts.
  • You will be required to confirm the cancellation and provide optional feedback.

5: Receive Confirmation

  • Once the cancellation is complete, you will receive a confirmation email or notification stating that your subscription has been successfully canceled.
  • If you do not receive a confirmation, please contact our support team.

How to Request a Refund

If your purchase meets the criteria outlined in our refund policy, please follow these steps to submit your request:

1: Review the Refund Policy

  • Ensure that your purchase is eligible for a refund as per our Refund Policy.

2: Gather Necessary Information

Before submitting your request, have the following details ready:

  • Full Name
  • Email Address (associated with your account)
  • Reason for the Refund Request

3: Submit a Refund Request

  • Contact our support team via:
  • Email: support@secureclicksai.com
  • Provide all necessary details to expedite your request.

4: Await Processing

  • Our team will review your request and respond within 2-5 business days. (refunds time frame will be based off the date you reached out)
  • Refunds, if approved, will be processed to the original payment method. Processing times may vary based on your financial institution.

Need Assistance?

If you experience any issues with cancellation or refund requests, our support team is here to help. Contact us at support@secureclicksai.com.

We appreciate your business and aim to provide the best experience possible with Secure Clicks AI.